You can cancel a ride anytime before the driver arrives at the pick-up location. To cancel a ride:
- On the “Track Your Ride” screen, tap “Cancel ride”
- Tap “YES” confirm or “NO” to continue with the ride
- Select appropriate reason for cancelling the ride
- Your ride is now cancelled. Tap “OK” to exit
Note, cancellation fees may apply to compensate your driver for their time and gas.